Delete your account or download your data

Both live in Settings > Security, below your signed-in browsers.

Download your data

Select Download your data. You get a JSON file with your profile, memberships, artifacts and versions, comments, sign-ins, tokens, devices, notifications and Activity. Token secrets are never included, and neither is anyone else's data. You can download it five times a day.

Delete your account

1. Select Delete your account.
2. Type your handle exactly as shown.
3. Confirm.

You are signed out everywhere and your API tokens stop working at once. Your profile and artifacts are hidden. Your account is erased after 14 days.

Changed your mind? Sign in any time in those 14 days and your account comes back as it was. Your profile and artifacts return, and you will need to make new API tokens. Asking to delete again starts a new 14 days.

What is erased after the 14 days: your profile, sign-ins, provider links, devices, notifications, bookmarks, who you follow and who follows you, shortcuts, onboarding answers, personal context spaces and organisation memberships. If you sign up again later, you start as a new, empty account.

What is kept: published versions, review decisions, comments and Activity stay, credited to "Deleted user", because other people's history depends on them. Your email address and name are held, unread, for the period the law requires, then deleted. The privacy policy explains what is kept and why.

When deletion is refused

The dialog tells you what to fix first.

• You are the only owner of an organisation. Make someone else an owner, or delete the organisation, then try again.
• Your sponsor wallet still holds money. Wait for your bids to settle and ask for a refund first.
• You hold a Deftro staff role. Ask a super admin to remove it.
• Your community posting is suspended. You can delete your account once the suspension ends. To appeal, email the address in the message from the address you sign in with.
• A report about you or your content is open. A report counts for up to 30 days, and only from an established account. To ask about it or appeal, email the address in the message.
• Deftro is in maintenance. Try again when it ends. A window that is only scheduled does not stop you until it starts.

A report or suspension that appears during the 14 days pauses the deletion until it no longer counts. Sole ownership of an organisation, or money in your sponsor wallet, pauses it the same way.

If you were banned, or staff had warned you, suspended you or removed your content, deleting your account does not lift that. A keyed hash of your email address and provider account is kept for up to three years so the same person cannot simply sign up again. It cannot be read back. See the privacy policy and appeal from the page you see when your sign-in is refused.

Stop notification email only

You do not need to delete your account to stop email. Every notification email ends with a link to turn notification email off. It opens a page with a Turn off notification email button. Opening the link alone changes nothing. In-app notifications carry on. To turn email back on, use Email me as well on your Notifications page.